WIFEGFEXCHANGE SUPPORT

Choose the right support path

Select the issue that matches your situation. Telegram will open the appropriate support conversation so you can send the necessary details in one message.

THREE CLEAR PATHS. ONE SUPPORT ACCOUNT.

PAID ACCESS

Payment or access issue

Use this path if you paid but access is missing, your paid membership is not recognised, or the activation process did not continue as expected.

Include:

The bot you used
Your Telegram username or ID
Payment screenshot or receipt
Date and approximate payment time
The access you expected

Open paid access support

LINK OR BOT ISSUE

Broken link, button or bot action

Use this path if a public link has expired, a button or bot action does not work, or you are sent to the wrong Telegram route.

Include:

Where you found the link or bot
Screenshot of the button, post or error
The action you selected
What Telegram displayed
The route you wanted to open

Report a link or bot issue

GENERAL SUPPORT

Navigation, viewing or general help

Use this path for route guidance, Telegram viewing problems, iPhone or iPad issues, or another WifeGFExchange question.

Can’t send messages in a Telegram group?

View the Group Restrictions guide →

Include when relevant:

A clear description of the issue
The route or access involved
Device model
Operating-system version
Telegram version
Screenshot or other useful context

Open general support

IPHONE OR IPAD

Cannot view a Telegram chat?

Check the Access Guide first. If the chat is still unavailable, open General Support and include your device model, operating-system version, Telegram version and a screenshot of what Telegram displays.

View the Access Guide →

Support cannot override restrictions controlled by Apple or Telegram.

Do not send passwords, recovery codes or unrelated private information.

Support can review route and access issues, but it does not replace the required payment or access process.